Blog Article

Online CRM Solution for Sports Schools/Clubs

Posted On: 12/09/2011  Article Category: Normal articles Tags: Business Management System, E-Commerce, Online CRM
ICAN successfully launch an integrated online CRM system for Soccatoos - Preschoolers Soccer Fun! Here we see what have been changed: 

In the past 
  • It was a headache to manage and publish more hundreds program for next term! 
  • Website was hard to manage and update the new programs and information. 
  • Website only took booking without checking the availability and no one wanted to use it. 
  • A few admin staffs had to sit in the office taking booking from phone. 
  • It was headache to manage all payments, credit notes and adjustment manually! 
  • Never know how much account receivable and how is booking situation without thoroughly spreadsheet checking. 
  • Boss couldn't leave office for one day as no one knew what was going on in the business...

Now what they've achieved
  • 99% customers book and pay online!
  • Online booking can do real-time checking for all availability. 
  • Online booking apply all discounts automatically, such as early bird discount, sibling discount and renewal discount. 
  • Customers allow to book program at anytime during terms and only pay for rest of sessions - don't miss any opportunity!
  • All customer's profiles are managed and traceable. 
  • Easy manage client's credit note and promotional coupons distributing. 
  • Auto email notifications keep customer and staffs informed. 
  • Template based programs management makes programs creating and updating much easier. 
  • The admin staffs are released from office and work in fields with kids. 
  • E-marketing facility make communications and marketing promotion much easier. 
  • Real-time business reports give graphic views on all programs and venues performance. 
  • Business service level lifting by all auto management and service improvement. 
You can see more on our demo system at the Recreation Solution and ask for a trial. 
Client is over the moon with so much business improvement. Are you interested to improve your business performance with integrated CRM solution? Call us today 02 9412 2005 for a free consultation or email sales@i-can.com.au